As a leader in elevator installation and service, we understand the systems and machinery in your building. If you’re in an area we don’t service, or you’re not yet our customer, you can still benefit from the knowledge and experience we’ve built over the years.
We have partnered with industry experts across the country to allow you to consult with us wherever you are. From reviewing repair estimates to inspecting machinery and advising on violations, our network of partnered technicians is available for you to consult on any topic. We’ll provide an honest, unbiased set of eyes to act as your on-the-ground trusted resource.
Reach out today to schedule your consultation.
As an elevator consultant, we offer a wide range of consulting services covering all components of an elevator. Our goal is to ensure our clients are informed and equipped with the knowledge they need to make the best decisions regarding their elevators. Below are some examples of the consulting items we offer:
We can provide consulting on the maintenance procedures required for each component, such as hoistway equipment or electrical systems.
We can propose modernization strategies to optimize your current elevator system over time without unnecessarily replacing parts or machinery.
We assess how well your current equipment performs against industry standards.
To ensure compliance with local codes and laws, we provide code-compliance reviews by experienced professionals.
Let us analyze the potential risks associated with using specific brands and components in your building type.
Evaluate the overall condition levels to help determine repair versus replacement options.
We were recently contracted for an elevator repair proposal in Ohio. Our client, a commercial property owner, had received a repair quote from their current elevator company that was significantly higher than expected. They then contacted us to review the proposal and provide our expert opinion on whether the proposed repairs were necessary.
Our team of consultants quickly got to work reviewing the specifics of the repair proposal and assessed each component with meticulous attention to detail. We found that many items listed as “essential” by our clients’ contractor weren’t necessarily needed at this time, resulting in cost savings of more than $20k. Upon sharing our findings with our clients, we discussed more affordable alternatives without compromise on safety or functionality so that their elevators would meet operational requirements while being budget-friendly.
We then recommended options for maintenance schedules best suited within their budget and building type/usage, ensuring long-term smooth operation rather than temporary fixes.
In conclusion, contracting us provided significant savings without any impact on performance or passenger safety, something we take pride in delivering every single day.
A property owner in Boston was told by another elevator company that they needed to replace their elevator due to extensive damage and wear and tear. The estimated cost for replacement was over $300k. The property owner contacted us to conduct an analysis before committing to such an expensive project. We sent down one of our elevator experts, who determined that while there were certainly some components that needed replacement or repair, several other key components could be salvaged with proper maintenance and repairs rather than being replaced altogether.
Furthermore, we provided suggestions on how the property owner could improve their regular maintenance practices, focusing on preventative measures that would significantly extend the elevators’ lifespan.
By following our recommendations, the client saved over $100k by avoiding a complete elevator replacement and reduced future maintenance costs through improved upkeep.
This situation shows why it’s important to get multiple opinions when facing expensive projects like replacing entire systems.
Our team is dedicated to providing clients with accurate assessments grounded in the expertise of professionals across various fields, including mechanical and electrical engineering. So don’t hesitate if you’re ever facing similar challenges!
The Problem:
A property owner in Connecticut was told by their elevator contractor that all five of their elevators needed to be fully replaced, at an estimated cost of over one million dollars. Wanting a second opinion before committing to such a major expense, the owner went looking for honest, unbiased guidance — but wasn’t sure where to turn.
Our Solution:
The property owner contacted Eastern for an independent assessment. Rather than treating the elevators as a single, all-or-nothing replacement, our consultants evaluated each of the five individually — reviewing their mechanical and electrical condition, maintenance history, and remaining service life.
By replacing only the components that genuinely needed it — and bringing the other elevators up to code with targeted repairs rather than wholesale replacement — the owner brought all five elevators into full compliance for a fraction of the original seven-figure quote, saving hundreds of thousands of dollars, with no compromise to safety or reliability.
This case is a clear example of why it pays to get a second opinion on major elevator projects. An independent, unbiased assessment can reveal far more cost-effective options — helping owners make informed decisions and avoid paying for work they don’t actually need.
The elevators in the building at this high-traffic complex were experiencing constant shutdowns, frustrating tenants and harming the building’s reputation.
The property management company hired us, to conduct a full report on the elevators and identify areas where they needed to invest to improve reliability and performance.
Process:
1) We conducted a thorough inspection of the elevators, including their mechanical and electrical systems, and reviewed maintenance records to identify recurring issues.
2) We interviewed building staff and tenants to understand their experiences with the elevators and any issues they had encountered.
3) We analyzed the collected data to identify the root causes of the elevator shutdowns, including outdated control systems, worn components, and inadequate maintenance practices.
4) We provided a detailed report to the property management company outlining our findings and recommendations for improving the elevators’ reliability and performance.
5) We worked closely with the property management company to develop a plan to implement our recommendations, including replacing outdated control systems, upgrading worn components, and establishing a regular maintenance schedule.
Results:
1) Elevator shutdowns decreased significantly, leading to fewer tenant complaints and a stronger reputation for the building.
2) The property management company saved money in the long term by investing in the necessary upgrades and maintenance, preventing more significant problems in the future.
3) Tenants were pleased with the improvements, leading to higher occupancy and greater satisfaction with the building.
Overall, our consulting services helped the property management company address a significant problem with their elevators and improve the building’s reputation and tenant satisfaction.
As a property owner or manager, maintaining a safe and reliable elevator system is crucial for the safety of your tenants or visitors. However, ensuring that your elevator contractor provides the best service possible can be a challenge. That’s where elevator auditors come in.
At our company, we specialize in elevator audits throughout the United States, which means we thoroughly inspect and evaluate your elevator system on an annual basis to ensure that it is operating safely and efficiently. Our team of experts has years of experience in the elevator industry and is equipped with the knowledge and tools needed to identify any potential issues with your elevator system.
One of the biggest advantages of working with an elevator auditor is that we can help you keep your current elevator contractor honest. Unfortunately, some contractors may cut corners or prioritize their profits over the safety of your tenants or visitors. With an elevator auditor on your side, you can be confident that your elevator contractor is providing the best service possible and not taking advantage of you.
Our elevator audits include a comprehensive assessment of your elevator system, including its mechanical and electrical components, safety features, and compliance with local codes and regulations. We will provide you with a detailed report that outlines any issues we find, along with recommendations for how to address them.
By working with us, you can rest assured that your elevator system is safe and reliable, and that your elevator contractor is providing the best service possible. Contact us today to learn more about our elevator audit services and how we can help you keep your building’s elevator system running smoothly.